YOUR BUSINESS, IN FLOW
RequestsEMAIL · DOCUMENTSYour systemsCRM · ERP · KNOWLEDGEAI prepares the workUNDERSTAND · VALIDATE · ROUTEHuman approvalJUDGMENT, PRESERVEDRecord updatedEVIDENCE ATTACHEDTime back.CONTEXT MOVES WITH THE WORK
ILLUSTRATIVE WORKFLOWConnected systems. Human judgment.

AI-NATIVE TRANSFORMATION

Outgrow your
bottlenecks.

Your people have bigger things to do.
We transform the business processes holding them back—with AI, a defined ROI, and a clear path to scale.

Founder-led.Business-first.Measured from day one.

Built by people who’ve
built at scale.Our founders’ experience

AmazonSambaNovaSpenmoPlayo
Meet the founders

THE BUSINESS YOU COULD BE RUNNING

More capacity.
Same brilliant people.

When work stops getting stuck, your business can move differently. We help you turn that possibility into an operating advantage.

01 / TIME BACK

Let people do people things.

Free your team from repetitive admin so they can focus on customers, decisions, and the work they’re great at.

02 / ROOM TO GROW

Grow beyond the headcount plan.

Handle more demand without adding another manual handoff every time the business grows.

03 / A COMPETITIVE EDGE

Move faster. See what’s working.

Respond sooner, improve the experience, and track the KPIs that make the investment worth it.

THE TRANSFORMATION01 / 03
RequestsEMAIL · DOCUMENTSYour systemsCRM · ERP · KNOWLEDGEManual preparationREAD · COPY · CHECKHuman approvalJUDGMENT, PRESERVEDRecord updatedEVIDENCE ATTACHEDMore stepsCONTEXT CHASED ACROSS TOOLS
Manual handoffs
Read the requestFind the contextChase an approval

A PROCESS ILLUSTRATION. BUILT AROUND YOUR REAL WORK.

01 / FIND THE FRICTION

Put your people’s potential to work.

It’s the copying, chasing, checking, and waiting between systems. We map the work with your team to find where time disappears—and which changes are worth making.

Map the process. Measure the baseline. Define the opportunity.

02 / REDESIGN THE FLOW

Make the work move itself.

We connect your tools and build AI-native processes that prepare the work, carry context forward, and route exceptions to the right person. Human judgment stays where it matters.

Connected systems. Traceable actions. Human checkpoints.

03 / CREATE THE ADVANTAGE

Give ambition more room.

Faster responses. More work handled. More time for your customers. We measure the change against the agreed KPIs, then help you decide where to expand next.

Prove the value. Build the business case. Scale what works.

WHERE THE CHANGE HAPPENS

Real processes.
Extraordinary potential.

Start with the work your business already does. Redesign what happens between the first request and the final result.

0102Record readyFROM INTAKE TO ACTION

Operations

From a full inbox to a moving business.

Turn incoming documents and requests into validated records, prepared actions, and clear exceptions. Your team spends less time moving information and more time moving things forward.

Request arrives AI prepares the work Your team approves
KPIs WE CAN MOVEHandling timeThroughputError rate

Illustrative opportunities, not client case studies. The right scope and targets depend on your process.

A FEW PLACES WE CAN START

Familiar work.
A bigger possibility.

Bring us the process your team keeps working around. We’ll help you see what it could become—and the numbers that would make it worth doing.

01

LEGAL & COMMERCIAL OPS

Get contracts ready for a decision.

Prepare standard agreements, check required information, and flag deviations against your approved playbook.

MEASURE THE CHANGEContracts prepared per week
Explore the workflow
  1. Collect the brief and approved terms
  2. Prepare drafts with source references
  3. Route deviations and approvals to the owner

The scorecardPreparation time, review effort, rework, and turnaround to approval.

Your legal or commercial owner approves terms and release.

Discuss this opportunity
02

CUSTOMER & PARTNER OPS

Turn sign-ups into active relationships.

Bring applications, document checks, missing-information follow-ups, and account setup into one connected flow.

MEASURE THE CHANGEOnboardings completed per month
Explore the workflow
  1. Capture applications and supporting documents
  2. Check completeness and prepare the review
  3. Activate approved accounts across your systems

The scorecardTime to activation, completion rate, manual touches, and team capacity.

Your team owns eligibility, exceptions, and the activation decision.

Discuss this opportunity
03

FINANCE & PROCUREMENT

Move invoices through the business.

Extract invoice details, match purchase orders and receipts, and put discrepancies in front of the right reviewer.

MEASURE THE CHANGECost and handling time per invoice
Explore the workflow
  1. Capture invoices and check for duplicates
  2. Match amounts, orders, and receipt evidence
  3. Route exceptions and approved entries to your ERP

The scorecardHandling time, match accuracy, exception rate, and receipt-to-post time.

Finance retains posting controls and payment authorization.

Discuss this opportunity
04

CUSTOMER SERVICE

Get every case to the right answer.

Understand incoming requests, retrieve customer history, and prepare the next action before an agent opens the case.

MEASURE THE CHANGETime to resolution
Explore the workflow
  1. Classify intent, urgency, and the right owner
  2. Bring relevant history and knowledge together
  3. Prepare a response or escalate with context

The scorecardResponse time, routing accuracy, resolution time, and customer satisfaction.

Sensitive cases and decisions outside agreed rules go to your team.

Discuss this opportunity
05

SALES & SOLUTIONS

Put your best knowledge into every bid.

Build RFP and security-questionnaire drafts from approved answers, product documentation, and the expertise you already have.

MEASURE THE CHANGEHours spent preparing each response
Explore the workflow
  1. Extract questions and submission requirements
  2. Draft source-linked answers from approved material
  3. Assign gaps to experts and assemble the response

The scorecardDrafting time, answer coverage, expert review effort, and submission turnaround.

Your experts approve commitments, evidence, and the final submission.

Discuss this opportunity
06

FINANCE & LEADERSHIP

Spend the close explaining the numbers.

Bring source files together, reconcile totals, and prepare variance explanations with the evidence a finance team needs.

MEASURE THE CHANGETime to a review-ready reporting pack
Explore the workflow
  1. Collect and normalize agreed source records
  2. Reconcile totals and surface unmatched items
  3. Prepare a reporting pack with source-linked commentary

The scorecardPreparation hours, reconciliation exceptions, rework, and time to sign-off.

Finance validates adjustments, interpretations, and published results.

Discuss this opportunity

ILLUSTRATIVE CAPACITY SCENARIO

What could the same
six hours make possible?

For standard contract packs, imagine reducing preparation from 120 to 24 minutes per pack.

AT 120 MIN / PACK3packs prepared
AT 24 MIN / PACK15packs prepared

Example assumptions, not delivered results or a forecast. This models preparation capacity only; legal review, approval, quality, and operating cost must be assessed separately. We agree targets from your actual baseline.

MAKE THE OPPORTUNITY TANGIBLE

Time back.
Potential unlocked.

Explore what time released could mean for one process in your business.

300 hrs

of potential capacity / month

Illustrative calculation: task volume × assumed time saved ÷ 60. Time released is potential capacity, not a cash-saving or ROI forecast. We validate the baseline, review time, adoption, and total cost with you.

BUILT AROUND YOUR RETURN

Aim higher.
Make it measurable.

Turn an ambitious goal into a return you can make a case for. We define the opportunity, agree the KPIs, and build a clear view of the investment and value—before implementation begins.

Give your board a clear reason to say yes. We work with you on the business case, stakeholder questions, and evidence needed to move forward with confidence.

A bigger ambition for your capacity.

Illustrative goal: 40 → 8 minutes per item.
Same handling hours. Five times the potential throughput.

A scenario to explore together. Actual targets account for quality, review time, adoption, and total cost.

Explore an example business case
THE INVESTMENT CASE
BUILT WITH YOUR TEAM

Make the next decision
a clear one.

01
The opportunity

Process, owner, baseline, and cost of friction.

02
The return

Target KPIs, value assumptions, and payback scenarios.

03
The commitment

Build cost, operating cost, risks, and accountability.

04
The evidence

Acceptance criteria and a plan to measure real change.

Defined together. Validated in the work.
TRUST IS PART OF THE SYSTEM

Built to work.
Built to be understood.

Traceable by designSee the inputs, decisions, and actions behind the outcome.

Human judgment, preservedKeep approvals and exception handling where your business needs them.

Measured in operationTrack quality, cost, reliability, and the KPIs you agreed to improve.

GEEKS. LONG BEFORE THE HYPE.

We’ve built the systems.
Now let’s build your advantage.

You work directly with the founders. The people in your first conversation stay involved in the decisions and the delivery.

Shashank Agarwal, co-founder of The Geek Labs

CO-FOUNDER / ENGINEERING

Shashank Agarwal

12+ years building large-scale AI and ML systems. Part of the original AWS SageMaker launch team, with ML engineering experience at Amazon and technical leadership at Activeloop.

AmazonAWS SageMaker launch teamActiveloopTechnical leadership
Meet Shashank
Additi Upadhyay, co-founder of The Geek Labs

CO-FOUNDER / PRODUCT & GROWTH

Additi Upadhyay

Enterprise AI adoption at SambaNova, a founding team member at Spenmo, and product leadership at Playo. Connects the business problem, the people doing the work, and the path to adoption.

SambaNovaEnterprise AI adoptionSpenmoFounding teamPlayoProduct leadership
Meet Additi

NOTES FROM THE LAB

Make your next move
an informed one.

Explore the blog

BEFORE WE TALK

Good questions.
Straight answers.

Every business has a different starting point. Tell us where you want to go.
Talk it through with us

What could AI-native transformation change in our business?

Think shorter turnaround, more work handled by the same team, and people spending more time with customers. We start with a process—such as onboarding, document handling, support, or finance operations—and redesign the handoffs around a measurable business outcome.

How do you decide which process is worth changing first?

We start with processes where your business already tracks meaningful KPIs—such as turnaround, throughput, service levels, or cost per case—and an accountable owner wants to improve them. Together, we assess volume, handling time, quality, available data, and integration effort. You get a prioritized opportunity and a clear success measure.

Could we aim for a 5× or 10× improvement?

We look for step changes where the process supports them. For example, moving from 40 to 8 minutes of handling time would create 5× the theoretical handling capacity in the same hours. We set an ambitious target from your baseline, then test it against accuracy, review time, adoption, and operating cost. The multiplier is a goal to validate, not a promised result.

How do you define ROI and help us get budget approval?

We build the investment case with you: expected capacity or revenue impact, delivery cost, ongoing cost, time to value, and the assumptions behind each scenario. We help prepare the stakeholder brief, answer technical and operational questions, and define the evidence your board or budget owner needs to make a decision.

Can this fit our existing systems and security requirements?

Yes—the design starts with your environment. We assess integrations, access controls, data handling, deployment options, and human approvals with your technology and security teams. Those requirements shape the scope before implementation begins.

Who will we work with, and what will you need from our team?

You work directly with Shashank and Additi on the opportunity, architecture, and delivery decisions. We ask for a process owner, representative examples, access to the agreed systems, and regular feedback from the people doing the work. We agree responsibilities and checkpoints together.

How quickly can we see progress?

The first milestone is a clear opportunity and value case. From there, we agree a focused delivery plan with visible checkpoints: a working flow, evaluation on representative tasks, and a measured rollout. Timing depends on process complexity, integrations, access, and your approval requirements.

What happens when the workflow is running?

We measure the outcome against the agreed KPIs, improve the exceptions, and help your people adopt the new process. Documentation, ownership, training, and support are agreed as part of the engagement. The next expansion is guided by the results and your business priorities.

YOUR NEXT ADVANTAGE STARTS HERE

What could your
people do with
their time back?

Bring us the process that’s slowing you down. Let’s work out what changing it could make possible.

Talk to the founders A real business problem. A conversation about what’s possible.

Shashank & Additi
Your first conversation. Your delivery team.